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At 8 am the line is full.
At 8:05 too.
An AI front desk answers every call at once, books routine consultations and puts urgent questions through. Your receptionist keeps time for what really needs a person.
How can a GP practice improve phone access?
The issue is rarely headcount, it is the peak: most calls land in the first hour. An AI front desk answers all calls in parallel. Routine consultations, repeat prescriptions and certificates are handled or scheduled straight away. Anything that sounds urgent goes to the receptionist or the doctor. Outside opening hours the assistant refers to the out of hours GP post and 1733, and to 112 for life threatening situations. It never makes a diagnosis.
How an AI voice agent picks up during busy periods
A short demo of an assistant that answers the phone when you have no time.
Sort, schedule, pass on
Book consultations
With the own doctor or the next free slot, following your rules, with SMS confirmation.
Transfer urgent calls
You define which signals go straight to a person. Doubt always favours the patient.
Routine requests
Repeat prescriptions, certificates and results requests, prepared as messages for the team.
After hours
Clear referral to the GP post and 1733, plus a message for the next morning.
Indicative pricing for GP practices
Pro
from €2,600 · €450 per month
Bookings, triage and transfer, up to 120 calls.
Premium
from €3,200 · €550 per month
Answers all calls first, up to 200 calls, 4 languages.
Extra volume
+€100 per month per 100 calls
For group practices and health centres.
Includes triage rules, GDPR setup and a data processing agreement. Practice software integration from €750. Indicative prices excl. VAT, always tailored.
AI front desks for GPs
Is an AI front desk safe for patients?
It makes no medical judgement. Anything possibly urgent goes to a person, 1733 or 112, following rules we set with you.
Does it write in the medical record?
No. It can connect to the appointment calendar where the software allows it.
Can elderly patients use it?
Yes. It is just talking, without a keypad menu, and anyone can ask for a person.