Layer 03 · Automation & Scale

Grow without
working more hours.

AI voice agents, sales automation and smart workflows for Belgian SMEs. Every lead followed up within 5 minutes, every missed call answered and every quote followed up. Even when you are on site or already home.

Short answer

What does automation deliver for an SME?

Automation removes the repetitive work between a lead and a customer: answering calls, qualifying leads, booking appointments, following up quotes and asking for reviews. The biggest gain is speed. The chance of reaching and qualifying a lead drops sharply after the first minutes. If you respond within 5 minutes, you win more customers from the same ad budget, without extra staff.

5 minutesresponse time on every lead
24/7reachable, also in peak season
10 working daysfrom approval to live
Where it leaks

Four places where SMEs lose customers

Missed calls

The customer calls, nobody answers, they call the next one on the list. They rarely leave a message.

Calculate the cost →

Leads that wait

Forms answered in the evening or the next day. By then the customer has already picked someone else.

Speed to lead →

Quotes without follow up

A quote opened three times is a customer making up their mind. Without a signal, nobody calls.

Email automation →

Hours of admin

Sorting the inbox, retyping quotes, filling in work orders. Work nobody invoices but that comes back every week.

Full automation package →
What works

Six automations that pay for themselves

B2B 4/5B2C 5/5

AI receptionist

Answers day and night in fluent Dutch, handles questions, books appointments in your calendar and transfers the call when it is urgent.

AI voice agents →
B2B 4/5B2C 5/5

Speed to lead

Every lead from your website or a Meta form is called within 5 minutes, qualified and booked. We see the biggest difference on Meta leads.

Speed to lead →
B2B 4/5B2C 3/5

Quote follow up

Tracked quotes instead of PDF attachments. You get an alert when a customer is hesitating and a follow up flow brings forgotten quotes back.

OfferDone →
B2B 2/5B2C 4/5

Reminders and reviews

Appointment reminders via WhatsApp or SMS against no shows and a review request after every job, when the customer is most satisfied.

B2B 5/5B2C 0/5

Identify warm visitors

See which companies view your pricing page and alert your sales when the interest is real. For B2B the warmest list there is.

Tailored

Smart workflows

An inbox that sorts itself, quotes that draft themselves, work orders that flow into your accounting. Connected to the tools you already use.

Smart automation →
Our method

From leak to working flow in four steps

One flow, one goal. We automate what costs the most money first and only build further once it demonstrably works.

01
Week 1

Audit

We measure your response time per channel, count missed calls and follow a lead from form to invoice. You see where it leaks and what it costs.

02
Week 1 and 2

Design

Together we set the script, the questions, the rules and when a person takes over. You approve everything before anything is built.

03
10 working days

Build and test

Connections with your calendar, CRM, phone system and inbox. We test with real scenarios until the call sounds the way you would handle it.

04
Every month

Live and improve

We review calls, improve the script and report contact rate, appointments and time saved. You can read along with everything.

Per industry

What this looks like in your industry

Short examples of flows we build. Which one returns the most for you, we calculate in the audit.

Installation and energy

AI receptionist for peak season, speed to lead on Meta forms and quotes that draft and follow up themselves.

OfferDone →
Construction and renovation

Enquiries that immediately book a site visit in your calendar and a follow up flow for every open quote.

Construction →
Hospitality

Reservations and questions about opening hours handled by phone during service, with confirmation via WhatsApp.

Hospitality →
Beauty and wellness

A reminder 24 hours ahead against no shows, a review request after the treatment and booking confirmation without a phone call.

Salons and wellness →
Healthcare and practices

After hours calls handled, appointments rescheduled without a secretary and fewer missed consultations.

Real estate

Every valuation request called within 5 minutes with a viewing booked right away.

Automotive

Service reminders via SMS, workshop appointments through the AI receptionist and follow up on test drives.

Automotive →
Professional services and industry

Identify website visitors, alert sales on buying signals and track quotes until they are signed.

B2B industry →
Training and coaching

Automatic follow up of webinar sign ups, including people who did not show, with a clear next offer.

Preview

What full automation looks like

Emails answered, calls picked up, quotes prepared and a full ERP or CRM with AI built in.

Our rules

AI your customers are happy to talk to

Always a way out to a person

If a customer wants to speak to someone or it is urgent, the agent transfers the call or books a callback.

Transparent

The caller knows they are speaking to a digital assistant. That works better than pretending, and it is the right thing to do.

No messages without consent

WhatsApp and SMS only for appointments, follow up and customers who gave consent. No mass promotional messages.

No black box

You read every call, see every action in your CRM and decide what the agent can and cannot say.

Pricing

What it costs

Audit

The leaks mapped and what they cost you. Credited if you continue. For voice agents the analysis is free.

€350

AI voice agent

AI receptionist or speed to lead agent, connected to your calendar and CRM.

Setup from €1,400, from €250 per month

See the packages →

Full automation

Lead response system or operational automation of inbox, quotes and work orders.

€1,800 to €6,500 setup, plus monthly management

See the package →

All prices excluding VAT. See the full price list.

FAQ

About automation and AI

Will my customer notice they are talking to AI?

Yes, and we say so. The voice sounds natural and the conversation flows, but we deliberately choose transparency. Customers care more about a fast answer than about who gives it.

Does it work in Dutch?

Yes. The agent speaks fluent Dutch. A second language like English or French can be added if your customers need it.

What if the AI cannot answer a question?

It notes the question, promises a callback time and sends you a summary right away. For urgent matters it transfers to the number you choose.

Which tools does it connect with?

With most calendars, CRMs, inboxes and phone systems SMEs use. In the audit we look at what you already have, so you do not have to learn anything new.

How fast is it live?

A voice agent or automation is usually live within 10 working days after the design is approved.

Is this GDPR compliant?

We set up every flow with clear notice, consent where needed and a data processing agreement. Messages only go to people who contacted you or are customers.

Where does your time leak?

30 minutes. We show you which task to automate first and what it returns per month.