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Care staff are scarce.
Do not let them retype forms.
We automate defined admin flows in care organisations: the appointment line of a clinic, reminders, internal requests and reporting. Always as a pilot in one department first.
Where does automation pay off most in healthcare?
Not in the clinical work, but in everything around it that happens the same way every day. An outpatient line where most calls are reschedules. Reminders that are now phoned by hand. Internal requests arriving through mail, phone and paper. Weekly reports built from three exports. Those flows are predictable and can run alongside your existing systems. Creative Edge works department by department, with a pilot of a few weeks and clear metrics before any rollout.
Four flows we often automate
Voice agent for appointments
Rescheduling, cancelling and practical questions in several languages. Clinical questions always go to staff.
Voice agents →Reminders and waiting lists
SMS or phone reminders, freed slots offered automatically to the waiting list.
Internal requests
Facilities, logistics or HR: one entry point, sorted and followed up automatically.
Reporting
Weekly figures compiled into a dashboard instead of by hand in Excel.
Full automation package →Indicative amounts for care organisations
Appointment voice agent
from €4,500 · €750 per month
High volumes, multiple languages and planning integration.
Workflow per department
€3,500 to €6,000 setup
€600 to €900 per month.
Several flows
€8,000 to €15,000 setup
€1,000 to €1,800 per month.
Includes alignment with IT and DPO, access control and logging. Indicative amounts excl. VAT, always tailored. Custom quotes for public tenders.
Automation in healthcare
Does this replace our EHR or planning system?
No. We build alongside it and connect where your IT allows.
How do you handle medical data?
We process as little as possible, under a processing agreement, aligned with your DPO and IT before go live.
Can we start small?
That is the approach: one department, one flow, a few weeks.
Which department carries the most admin?
In 30 minutes we pick one flow for a pilot.