AI Voice Agents

Your phone always gets answered.
Even at 8pm on a Sunday.

An AI assistant answers on behalf of your business, handles questions, books appointments and calls new enquiries back within a minute. In Dutch, French or English.

Live within 10 working days · Your own number stays · Prices on this page excl. VAT

The problem

Your phone doesn't wait

Every missed call and every enquiry that only gets a callback the next day is a customer who calls your competitor. You're on site, under a car or in a meeting.

Our AI assistant takes over that job. It sounds natural, knows your business and is upfront about being a digital assistant.

What it delivers

  • Every call answered, also after hours
  • New enquiries followed up within 60 seconds
  • Appointments straight into your calendar
  • A short summary after every call

Three services

ServiceWhat it doesWho it's for
AI ReceptionistAnswers when you can't, handles questions, books appointments and sends you a summaryGarages, construction and renovation, installers, anyone who misses calls
Speed to LeadCalls or emails every new enquiry from your website or ads back within 60 seconds, qualifies it and books an appointmentBusinesses that get enquiries through forms or Meta and Google ads
AI Call TrainerYour team practises sales, recruitment or customer calls with an AI conversation partner and gets feedback after every callSales agencies, call centres, schools, companies onboarding new staff
Demos

Hear how the assistant sounds

Pick a scenario. Every assistant is built around your business, your questions and your tone of voice.

Inbound · Hair salon

AI Receptionist

Answers for a hair salon, handles questions about prices and opening hours and books the appointment straight into the calendar.

How it works

You choose when the assistant answers

Your customers simply call your current number.

Call modeWhen the assistant answersIdeal for
After hoursEvenings, weekends and public holidaysBusinesses that answer themselves during the day
Missed callsWhen you don't pick up, are on another call or are closedAnyone on site or in the workshop
All callsAlways first. It handles routine questions itself and forwards the rest to the right personBusy businesses where nobody wants to sit by the phone all day

What the assistant can do during a call

  • Answer questions about opening hours, region, services and the prices you approve
  • Take a message and send you a summary straight away
  • Book an appointment in your calendar and send the customer a text confirmation
  • Forward to a colleague in an emergency or when the caller asks
  • Take an order and pass it to your system
  • Reply on WhatsApp, in text, voice messages and calls
  • Speak Dutch, French, English and other languages, and adapt its pace to the caller

After every call

You get a short summary:

  • Who called
  • What about
  • How urgent it is
  • Whether an appointment was booked
Packages and pricing

One-time setup plus a fixed monthly fee

All prices excl. VAT. Telephony, AI usage, follow-up and reporting are included in the monthly fee. No surprises afterwards. Going live faster than 10 working days costs +30% on the setup, never on the monthly fee.

Setup from (excl. VAT): AI Receptionist €1,400, Speed to Lead €1,800, AI Call Trainer €1,200, All in one €4,500. Open the package you are interested in below.

AI Receptionist
Full receptionNever missedAfter hours
Setup€2,200€1,800€1,400
Per month€400€300€250
Call modeAll callsMissed callsAfter hours
Includedup to 200 callsup to 120 callsup to 60 calls
Appointments in your calendar + text confirmation✓✓–
Forward to a colleague✓in emergencies–
Languagesup to 421
WhatsApp✓––
Review request after appointment✓––
Monthly reportextendedstandardshort
Speed to Lead
Always firstWithin the minuteInstant reply
Setup€2,800€2,300€1,800
Per month€550€450€350
Response to a new enquiryAI calls within 60 secAI calls within 60 secEmail and text within 60 sec
Qualify and book an appointment✓✓–
Follow-up by text, email and WhatsApp7 days––
Rebooking after a no-show✓––
Integration with your CRM✓✓✓
Results per ad channel✓––
AI Call Trainer
AcademyTeamStarter
Setup€2,500€1,800€1,200
Per month€750€450€250
Usersup to 15up to 8up to 3
Custom practice scenarios20 + 2 new per month105
Feedback and score after every call✓✓✓
Assessment on your own method✓✓–
Team report per user✓ + review session✓–
All in one
All in one PremiumAll in one ProAll in one Basic
Setup€6,500€5,500€4,500
Per month€900€850€750
AI ReceptionistFull receptionNever missedNever missed
Speed to LeadAlways firstAlways firstWithin the minute
SupportPriorityPlusStandard
CRM integration, email follow-up and live dashboard✓✓✓
Modules
ModuleSetupPer month
Calendar integration + text confirmation€400€50
All calls + forwarding€300–
Forward to a colleague€0–
CRM integration€350€50
Email follow-up€300€50
Orders€500€75
Integration with your own softwarefrom €500€75
WhatsApp channel€350€50
Your own voice (voice clone)€150–
Extra language (per language)€350–
Phone system or SIP link€250–
Separate ad line€250€25
Number porting€150–
Review request€200€25
Live dashboard€350€75
Support
LevelPer monthResolutionUpdates
Standardincludedwithin 1 working day1 per month
Plus€100within 4 working hours3 per month + review call
Priority€250same working day, by phoneunlimited small updates (fair use 4h per month)

A Premium package always gets one support level higher, at no extra cost.

All in one

AI Receptionist, Speed to Lead, CRM integration, email follow-up and a live dashboard in one solution. Prices are in the table above.

Need more volume?

Extra volume is added per month: +100 calls (AI Receptionist) €75, +50 leads (Speed to Lead) or +5 users and 1,000 minutes (AI Call Trainer) €150. Beyond that you pay €0.30 per minute, and you always get an alert at 80% usage.

Extra options and integrations

Extended to fit what your business needs

Module prices are in the table with the packages. The total is in your quote after the analysis.

  • Calendar integration with Google, Outlook or Calendly
  • CRM integration with Teamleader, HubSpot, Pipedrive or a Google Sheet
  • Email follow-up after every call or enquiry
  • Orders taken and sent to your till system, email or printer
  • Integration with your own software for appointments, orders or customer data
  • WhatsApp channel for chat, voice messages and calls
  • Extra languages
  • Phone system such as 3CX, Teams or your own SIP line
  • Separate ad line, so you see per channel how many calls and appointments your ads deliver
  • Live dashboard with calls, appointments and call reports
  • Extended support: faster response, more changes per month and a fixed contact via WhatsApp or phone

Your number

Your situationOur solution
You have a landlineWe forward missed calls to the assistant. Your number stays the same
You use a phone system or VoIPWe connect the assistant to your system
You only have a mobile numberForwarding works from your mobile too
You don't have a business number yetYou get a new Belgian number you can use straight away
You want a separate number for adsYou get an extra number, your main number stays unchanged
How we work

Live within 10 working days

Counted after signature and receipt of your documents.

1

Analysis

Free and without obligation. We look at how many calls and enquiries you get, how many you miss and what a customer is worth to you. You get three tailored proposals.

2

Documents and access

Company register extract, VAT number, your most frequently asked questions and access to your calendar or CRM.

3

Build

We set up the assistant with your info, voice and languages and connect it to your number, calendar and systems.

4

Test

At least ten test calls on the real number, including difficult callers and emergencies.

5

Live

You get a short video walkthrough and an overview of how everything works.

6

Follow-up

We review the calls, improve the script and send you a monthly report with calls, appointments and usage.

FAQ

About AI voice agents

Will my customers notice they're talking to an AI?

Yes. The assistant introduces itself as your business's digital assistant. It sounds natural, adapts its pace and forwards to a colleague when the caller asks.

Do I need to change my phone number?

No. Your customers call your current number. Missed calls are forwarded to the assistant. If you want to stop, you simply switch the forwarding off.

What if the assistant can't answer a question?

It notes the question, the caller's name and number and sends you a summary straight away. In an emergency it forwards to the number you give us.

Which languages does the assistant speak?

Dutch, French and English, and other languages on request. It recognises the caller's language.

Can I still answer calls myself?

Yes. In missed calls mode the assistant only answers when you don't. In all calls mode it answers first and forwards when needed.

What's included in the monthly fee?

Telephony, AI usage, your calls or enquiries up to the limit of your package, follow-up, one change per month and a monthly report. No third-party costs on top.

What if I get more calls than my package includes?

You get an alert at 80%. You then choose an extra volume bundle or pay €0.30 per extra minute. After 60 days we review together whether your package still fits.

How quickly is everything live?

Within 10 working days after signature and receipt of your documents.

What happens to the calls and data?

Calls are only used for summaries, reporting and improving your assistant. You decide how long they're kept. We sign a data processing agreement with you.

Does it work with WhatsApp?

Yes. Customers who contact you on WhatsApp get a reply in text, a voice message or a call. This is in the top package or available as an extra option.

Why not just hire someone?

An employee doesn't work evenings and weekends, can be ill and costs many times more. The assistant answers every call and your team keeps time for the work that does need a person.

Can I test the assistant first?

Yes. Listen to the demos on this page or book an analysis, and we'll first look at how your customers reach you today.

How many calls are you missing this week?

Listen to our demo and hear how the assistant sounds. Or book an analysis and find out what missed calls cost you today.

Creative Edge · Aartselaar · info@creative-edge.be